Southern Planning Practice Ltd Privacy Policy
At Southern Planning Practice Ltd we are committed to protecting your personal information and your right to privacy. This privacy statement explains how Southern Planning Practice Ltd uses the personal data we collect from you when you use our services.
What data do we collect?
Southern Planning Practice Ltd collects the following data:
- Personal identification information (Name, email address, address, phone number, etc.)
How do we collect your data?
You directly provide Southern Planning Practice Ltd with most of the data we collect. We collect data and process data when you:
- Enquire about or instruct our services
- Use our contact us form on our website - Southern Planning Practice Ltd uses a spam protection method (reCAPTCHA) on our website contact us form, this spam protection method shares the user’s IP address with a third party (Google) and you will therefore asked to opt in to this before the contact us form is submitted.
How will we use your data?
Southern Planning Practice Ltd collects your personal information to operate the business effectively and provide you with a high-quality service. We collect this data to:
- Manage your file
- For accounting purposes
- For insurance purposes
How do we store your data?
Southern Planning Practice Ltd securely stores your data at our offices and electronically on our company server.
Southern Planning Practice Ltd will keep client personal identification information for nine years following closure of your file. Once this time period has expired, we will securely delete your data.
Information collected by the contact us form on our website is stored for six months, before it is automatically deleted.
What are your data protection rights?
Southern Planning Practice Ltd would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access - You have the right to request copies of your personal data. We may charge you a small fee for this service.
The right to rectification - You have the right to request that Southern Planning Practice Ltd correct any information you believe is inaccurate. You also have the right to request us to complete information you believe is incomplete.
The right to erasure -You have the right to request that Southern Planning Practice Ltd erase your personal data, under certain conditions.
The right to restrict processing - You have the right to request that Southern Planning Practice Ltd restrict the processing of your personal data, under certain conditions.
The right to object to processing - You have the right to object to Southern Planning Practice Ltd processing your personal data, under certain conditions.
The right to data portability - You have the right to request that Southern Planning Practice Ltd transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
If at any point you wish to access a copy of your data, please contact Southern Planning Practice Ltd directly, these requests will be responded to within 30 days. If you would like to exercise any of these rights, please contact us -
Email us at: info@southernplanning.co.uk
Call us on: 01962 715770
Or write to us: Southern Planning Practice Ltd, Youngs Yard, Churchfields, Twyford, Winchester, SO21 1NN
Privacy policies of other websites
The Southern Planning Practice Ltd website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
Southern Planning Practice Ltd keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 19 July 2022.
How to contact us
If you have any questions about our policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: info@southernplanning.co.uk
Call us: 01962 715770
Or write to us at: Southern Planning Practice Ltd, Youngs Yard, Churchfields, Twyford, Winchester, SO21 1NN
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that Southern Planning Practice Ltd has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner's Office.